Privacy policy.

Privacy Policy

Effective Date: May 2025

At Evergreen Animal Wellness, we are committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and how we protect it when you visit our website, use our services, or interact with us.

1. What Personal Information We Collect

We may collect the following personal information when you interact with our website or services:

  • Contact Information: Name, email address, phone number, mailing address.

  • Appointment Details: Information related to appointments you schedule with us.

  • Animal Information: Information about your pet(s), including species, breed, medical concerns, and treatment history.

  • Communication Preferences: Your preferences for receiving information, including SMS or email.

  • Website Usage Data: Information collected automatically via cookies and similar technologies (e.g., IP address, browser type, pages visited).

2. How We Use Personal Information

We use the personal information we collect for the following purposes:

  • To provide and manage our services.

  • To communicate with you about appointments, services, and updates.

  • To send appointment reminders via SMS or email (with your consent).

  • To improve our website and customer experience.

  • To comply with legal and regulatory requirements.

SMS Consent: If you opt-in to receive SMS notifications, your consent is used solely for that purpose. SMS consent is not shared with third parties or affiliates for marketing purposes.

3. Who We Share Personal Information With

We do not sell or rent your personal information. We only share personal information with:

  • Service Providers: Trusted partners who help us operate our website and services (e.g., scheduling platforms, email or SMS services), under confidentiality agreements.

  • Legal Authorities: If required by law, subpoena, or legal process, or to protect our rights and safety.

We do not share your information with third parties or affiliates for their own marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

5. Your Choices

  • You may update your communication preferences at any time.

  • You can request access to or correction of your personal information.

  • You may opt out of receiving marketing emails or SMS by following the unsubscribe instructions or contacting us directly.

6. External Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Evergreen Animal Wellness
Email: EvergreenAnimalWellness@gmail.com
Phone: 509-957-2347
Website: www.EvergreenAnimalWellness.com